At Gutech Services, protecting your personal data is our top priority. This privacy policy explains how we collect, use, and safeguard your information when you visit our website deepcleaningnearme.co.uk, place an order, or contact us.

Information You Provide

When you submit an order or get in touch with us, we collect the details necessary to process your request. This typically includes your name, email address, delivery address, payment details, and order information. Any additional information you voluntarily provide during direct communication is also collected.

Legal Bases for Using Your Data

We process your personal data based on the following lawful grounds:

• Service Fulfillment: To process and deliver your order, provide customer support, and respond to your inquiries.
• Consent: When you have given clear agreement, for example, to receive marketing communications. You can withdraw this consent at any time.
• Legal Compliance: To meet our tax, regulatory, and legal obligations, including keeping accurate transaction records.
• Legitimate Interests: To enhance our services, improve user experience, and ensure compliance with our Terms of Use, while always respecting your rights and freedoms.

Sharing Your Information

We never sell your personal data. We only share your information in the following limited situations:

• With trusted third-party service providers (such as delivery companies) strictly to carry out services on our behalf.
• In the event of a business transfer, such as a merger or acquisition, where permitted by law.
• When required by law to prevent fraud, enforce our policies, comply with legal obligations, or protect our rights and safety.

Data Retention

We keep your personal data only for as long as it is needed to provide our services or as required by applicable laws (for example, tax and accounting regulations). Order-related data is typically retained for 4 years.

International Data Transfers

Our website and services may use hosting providers located in the USA and other countries. As a result, your data may be transferred to jurisdictions with different data protection standards. For transfers outside the UK/EU, we implement appropriate safeguards such as standard contractual clauses to ensure your data remains protected.

Your Rights (UK & EU Residents)

If you are a resident of the UK or EU, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction, Restriction & Deletion: Ask us to update, restrict, or delete your information, unless legal obligations prevent us from doing so.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Complaint: Lodge a complaint with your local data protection authority if needed.

Use of Cookies

Cookies are small text files stored on your device that help us understand how you use our site and improve your browsing experience. We use them to provide personalised services and analyse website traffic.

You can manage or disable cookies through your browser settings at any time. Please note that doing so may affect the functionality of certain features on our website.

Opt-Out Policy for Cookie Usage

At Gutech Services, we fully respect your privacy. You have the right to control how your data is collected and used, including through cookies.

How to Opt Out:

• When you first visit our website, a cookie consent banner will appear. You can refuse non-essential cookies by selecting the appropriate option.
• If you have previously given consent for marketing or analytics purposes, you can withdraw it anytime by contacting us.

Your Data Rights

Under data protection laws, you have the right to:

• Request access to your personal data
• Request corrections or deletion of your information
• Withdraw your consent for data processing at any time

We do not sell, share, or rent your personal data to any third parties without your explicit permission, except where legally required.

Contact Us

To opt out, exercise your rights, or if you have any questions about this privacy policy, please contact us at:

Company Name: Gutech Services Website: deepcleaningnearme.co.uk Address: Pucklechurch, Bristol BS16 9PQ, UK Phone: +44 208 097 2615 Email: info@deepcleaningnearme.co.uk